i+ Franchise Management provides companies operating a franchise network with the best solution to optimise their growth by improving customer service and business productivity. The solution includes three main areas:
- Management Network
- Franchise Management
- Customer Area
The Management Network module covers all the management needs of a franchise network: multi-company, multi-brand management, affiliate research management, contract management, area knowledge, issues related to billing, sales, advertising, etc.
The Franchise Management system manages the franchise company (multi-shop) single store or store network.
The module facilitates information sharing, training, document management and various other features typical within a franchise.
Key Features:
- Mobile phone search ability for geographically referenced shops available in an area
- Mobile special offers
- Constant access to product information via SMS, IVR, mobile, shop
- Constant availability of information and documentation on products and services, web, voice, fax, etc.
- Online customer chat presence and document sharing
- Track delivery
… and much more … with iCube+